Legal
Privacy Policy
Last updated: 27 August 2026
BitByte Support ("BitByte", "we", "us", or "our") operates BitByte-Support.com and its related webpages, services, and digital platforms. BitByte provides software development, AI/ML solutions, mobile application development, e-commerce solutions, managed IT services, cloud solutions, cybersecurity, IT consulting, IT staffing, and related technology services to businesses and organizations.
This Privacy Policy explains what personal information we may collect, how we use it, how we protect it, and the rights available to individuals who interact with our website or services.
By using our website or submitting information through our forms, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
BitByte Support is an India-based technology and IT services organization providing digital engineering, software development, AI/ML, mobile applications, cloud solutions, cybersecurity, managed IT support, consulting and related technology services.
BitByte serves businesses across different sectors, including public, private and government organizations.
Contact:
Email: info@bitbyte-support.com
Website: www.bitbyte-support.com
BitByte currently lists operations/contact locations in Bangalore and Kolkata, India.
2. Information We Collect
2.1 Information You Provide Directly
When you contact us, request a consultation, book a service, submit an enquiry, or otherwise communicate with BitByte, we may collect:

• Full name

• Business or personal email address

• Phone number

• Company or organization name

• Job title or role

• Service or solution you are interested in

• Project requirements or description

• Information included in your messages or enquiries

• Any other information you voluntarily provide

We use this information primarily to understand your requirements and respond to your enquiry.
2.2 Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, depending on the technologies enabled on the website.
This may include:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Date and time of visits

• Website navigation and interaction information

• Referring website or URL

• General location information derived from IP address

• Cookies and similar technologies

This information may be used to maintain website security, understand website usage, improve performance, and enhance the user experience.
3. How We Use Your Information
We may use the information we collect to:

• Respond to enquiries and consultation requests

• Understand and evaluate project requirements

• Provide requested IT or technology services

• Communicate with prospective and existing clients

• Prepare proposals, estimates and service-related communications

• Provide customer and technical support

• Manage business relationships

• Improve our website, services and user experience

• Monitor website performance and security

• Detect and prevent fraud, spam, abuse or unauthorized activity

• Maintain business and operational records

• Comply with applicable legal and regulatory obligations

We do not sell or rent your personal information to third parties for their own independent marketing purposes.
4. Third-Party Services
BitByte may use third-party technology providers to support website functionality, analytics, communications, security, hosting, payments, customer support, marketing or other business operations.
Depending on the services actually enabled on the website, these providers may process certain information on our behalf.
Examples may include:
Service CategoryPurposePotential Data Processed
Website AnalyticsWebsite usage analysisIP address, page views, events
Advertising PlatformsCampaign measurementConversion and interaction data
CAPTCHA / Security ServicesSpam and bot preventionIP address, browser/device information
Communication ServicesEnquiry and customer communicationName, email, phone, message
Hosting / Cloud ProvidersWebsite and application hostingTechnical and application data
Payment ProvidersPayment processingTransaction-related information
Where third-party services are used, their processing of information may also be governed by their respective privacy policies and terms.
BitByte will only list specific third-party providers here where those services are actually implemented.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, security, analytics and user experience.
These may include:
Essential Cookies
Required for core website functionality, security and session management.
Analytics Cookies
Used to understand how visitors interact with our website and help us improve website performance.
Functional Cookies
Used to remember preferences and improve website functionality.
Advertising / Marketing Cookies
Where applicable, these may be used to measure advertising performance or provide relevant marketing experiences.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Responding to enquiries

• Managing client relationships

• Providing requested services

• Maintaining business records

• Resolving disputes

• Meeting contractual, legal or regulatory obligations

• Protecting our legitimate business interests

The actual retention period may vary depending on the type of information and the purpose for which it was collected.
Where information is no longer required, we may securely delete, anonymize or otherwise dispose of it in accordance with our applicable policies and legal obligations.
You may request deletion of your personal information by contacting:
info@bitbyte-support.com
7. International Data Transfers
BitByte provides technology services to clients globally. As a result, personal information may be accessed, transferred or processed in countries other than the country from which you access our website.
Where applicable, we take reasonable measures to ensure that personal information is handled securely and in accordance with applicable privacy and data protection requirements.
By using our website or services, you acknowledge that your information may be processed in countries where BitByte or its service providers operate.
8. Your Privacy Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information.
These may include:
Access
Request access to personal information we hold about you.
Correction
Request correction of inaccurate or incomplete information.
Deletion
Request deletion of your personal information where legally applicable.
Restriction
Request that processing of your information be restricted in certain circumstances.
Objection
Object to certain types of processing, including direct marketing where applicable.
Data Portability
Request your information in a structured and commonly used format where applicable.
Withdraw Consent
Withdraw consent where processing is based on your consent.
To exercise applicable rights, contact:
info@bitbyte-support.com
We may need to verify your identity before processing certain requests.
9. Children's Privacy
Our website and professional technology services are primarily intended for businesses, organizations and professional users.
Our website is not intentionally directed toward children under the age applicable under relevant privacy laws, and we do not knowingly collect personal information from children for marketing or business purposes.
If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
10. Information Security
BitByte takes reasonable technical and organizational measures to protect personal information against:

• Unauthorized access

• Unauthorized disclosure

• Accidental loss

• Misuse

• Alteration

• Destruction

Depending on the nature of the service, security measures may include access controls, authentication mechanisms, secure communications, monitoring and other appropriate safeguards.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect information, we cannot guarantee absolute security.
11. Third-Party Websites and Links
Our website may contain links to third-party websites, applications or services.
BitByte is not responsible for the privacy practices, security, content or policies of third-party websites.
We encourage users to review the privacy policies of any third-party website they visit.
12. Changes to This Privacy Policy
BitByte may update this Privacy Policy from time to time to reflect:

• Changes in our services

• Changes in technology

• Changes in applicable laws

• Changes in our privacy practices

• Improvements to our website

When changes are made, we will update the "Last updated" date at the top of this policy.
We encourage visitors to periodically review this page for the latest information.
13. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or how BitByte handles personal information, please contact us.
BitByte Support
Email: info@bitbyte-support.com
Website: www.bitbyte-support.com
Locations:
Bangalore, India
Kolkata, India
BitByte's website currently publishes info@bitbyte-support.com as its contact email and lists Bangalore and Kolkata as locations.